Prove it. Wear the badge.

Four rigorous tracks. Proctored exams. Industry-recognized credentials — free forever, and shareable anywhere you show up professionally.

ID-verifiedLinkedIn credentialsFree forever

Which credential is yours?

Stack them. Operations Lead + Front Desk Pro is the combo that every GM wants on a CV.

Front Desk

SwiftGuest Certified

Foundational12 courses8h 20m45 min proctored

Front Desk Professional

Own every touch-point from pre-arrival to post-stay.

Core courses

  • Front Desk Fundamentals
  • Night Audit Playbook
  • Cashiering & Shift Control
  • Upselling at the Desk
  • Group Arrivals Mastery

Holder benefits

  • Digital badge for LinkedIn
  • Signed PDF certificate
  • Listed in SwiftGuest directory
  • Early access to new features

Revenue Management

SwiftGuest Certified

Professional14 courses11h 45m75 min proctored + case study

Revenue Strategist

Move RevPAR with pricing strategies that hold up under scrutiny.

Core courses

  • Revenue Management Masterclass
  • Forecasting Essentials
  • Segmentation Deep Dive
  • Pricing Strategy Workshops
  • RMS Automation in SwiftGuest

Holder benefits

  • LinkedIn credential (ID verified)
  • Invite to quarterly revenue roundtable
  • Exclusive pricing playbook library
  • $500 consulting credit with partner firms

Channel Manager

SwiftGuest Certified

Professional10 courses6h 15m60 min proctored

Distribution Expert

Master OTA quirks, channel health, and parity at scale.

Core courses

  • Channel Manager Deep Dive
  • OTA Troubleshooting Clinic
  • Content & Rate Plan Architecture
  • Channex Integration Mastery
  • Parity Management Strategies

Holder benefits

  • Partner-level Channex access tier
  • Early access to new channel betas
  • Listed as certified consultant
  • Priority distribution support

Operations

SwiftGuest Certified

Foundational9 courses5h 40m50 min proctored

Operations Lead

Run housekeeping, maintenance, and staff scheduling like a flagship.

Core courses

  • Housekeeping at Scale
  • Maintenance Workflows
  • Team Shifts & Payroll
  • Analytics That Drive Decisions
  • USALI P&L Basics

Holder benefits

  • Certified operations manual templates
  • Property checklists library (70+ files)
  • Priority operations office hours
  • Ownership-ready report templates

From course to credential in 3 steps

01

Complete the track courses

Work through all courses in the track. Quizzes and sandbox assignments count toward your final score.

02

Pass the proctored exam

Live, camera-on exam with scenario-based questions. Unlimited retakes at no cost.

03

Claim your badge

Digital credential arrives within 24 hours. Share it on LinkedIn, email signature, or your CV.

Join 2,400+ SwiftGuest certified hoteliers

From Tel Aviv to Lisbon, Cape Town to Kyoto — our certified community is hiring, helping, and redefining how independent hotels operate.

2,400+

Credentials issued

42

Countries

87%

Pass rate

4.9

Avg. rating

Rated 4.9 by academy alumni