Send the room key to the guest's phone.
No app download, no plastic card, no line at the front desk. The key lands in Apple Wallet or Google Wallet, unlocks the door over BLE or NFC, and expires at checkout — signed, revocable, and audited.
What makes it work
A mobile key that acts like a key — not like an app
Built for the guest who doesn't want to download anything, the front desk that doesn't want to reprint cards, and the security team that wants every unlock logged.
Wallet-native delivery
The key lands in Apple Wallet or Google Wallet straight from the confirmation email. No app store, no login, no download step for the guest to drop out of.
Time-boxed to the stay
Credentials activate at the booked arrival time and expire on checkout. Early arrivals, late checkouts, and extensions update the window automatically.
One booking, many keys
Primary guest shares with a partner, a colleague, or the kids' adjoining room. Each key is independent, auditable, and revocable.
Front desk stays in the loop
Every unlock event streams to the live operations feed. Failed reads, retries, and unusual access patterns page the on-duty manager automatically.
Signed per-stay, per-device
Keys are bound to the issuing device using hardware-backed attestation. Revoking a key invalidates it everywhere in under a second.
Fallback is a tap away
If a guest prefers a plastic card, the kiosk or desk still encodes one in three seconds. Digital and physical run side-by-side on the same lock.
How it works
From booking confirmation to unlocked door
Guest completes online check-in
ID verification, payment authorization, and arrival time confirmation happen in the browser before the guest leaves home.
Room is assigned and key is issued
SwiftGuest picks the best-ready room matching the booking, talks to the lock vendor API, and issues a signed credential for the stay window.
Guest adds the key to their wallet
A single tap drops an Apple Wallet or Google Wallet pass onto the phone. The pass carries the property logo, room number, and dates.
Guest walks to the door and unlocks
Tap the phone on the reader. The lock grants access, the event streams to operations, and the stay begins — no queue, no plastic card.
Lock integrations
Talks to the lock you already have
SwiftGuest issues credentials through the lock vendor's certified cloud API — so the lock firmware and the property's existing plastic-card workflow keep running unchanged. Rolling out digital keys takes an afternoon, not a renovation.
Don't see your lock? Ask us- Assa Abloy VingCard (Visionline and Vostio)
- Salto KS and Salto Space
- Dormakaba Ambiance and Saflok
- Onity DirectKey
- Kaba Saflok Messenger
- BLE and NFC locks with OSS-SO standard support
Security
Stronger than the card it replaces
A plastic card tells you a door opened. A digital key tells you which device opened it, from how far away, whether the guest was physically present, and whether the credential was shared. Every detail streams to SwiftGuest and into your SIEM.
- Hardware-backed attestation binds the key to the guest device
- Revoke a stolen phone credential in under a second
- PCI-DSS compliant audit trail for every unlock
- Works offline — lock caches credentials when the cloud blinks
- Geo-fencing prevents BLE relay attacks from outside the property
Skip the queue. Unlock the door.
Turn on digital keys for your property this week. Works with your existing lock hardware and your existing PMS workflow.