Customer Stories

Real properties. Real numbers. Real stories.

From a 18-room ryokan in Kyoto to a 120-room resort on the Algarve, hoteliers around the world run their daily operations on SwiftGuest. Filter by property type, region, or use case to find a story that mirrors yours.

+31% avg direct bookings
3,200+ rooms managed
42 countries
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12 stories
BoutiqueDirect Bookings

Oakwood Hotel

Edinburgh, Scotland·40 rooms

A 40-room boutique hotel in Edinburgh's Old Town cut OTA dependency and grew its direct channel with SwiftGuest's booking engine and CRM.

+38%
direct bookings in 12 months
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ResortChannel Manager

Coastal Retreat

Algarve, Portugal·120 rooms

A 120-room Algarve resort replaced three tools with one channel manager, syncing rates and inventory across 18 channels in minutes.

22 min
rate push to 18 OTAs
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GlampingSeasonal Ops

Bedouin Stars Glamping

Wadi Rum, Jordan·32 rooms

A remote desert glamping camp managed seasonal ramp-up and dynamic pricing across 32 luxury tents using SwiftGuest's revenue rules.

+51%
peak-season occupancy
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BoutiqueDirect Bookings

Nordvik Fjordhouse

Bergen, Norway·28 rooms

A 28-room fjord-side retreat rebuilt its direct funnel and moved from three legacy tools to a unified stack.

+29%
ADR year-over-year
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ResortRevenue

Casa Serena Tulum

Tulum, Mexico·72 rooms

A beachfront resort in the Riviera Maya moved off spreadsheet pricing and saw revenue lift across shoulder seasons.

+17%
RevPAR in six months
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BoutiqueMulti-Property

Ashford Arms

Cotswolds, England·54 rooms

A three-property country inn group consolidated front desk, housekeeping, and reporting into a single workspace.

3 sites
managed from one dashboard
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BoutiqueDirect Bookings

Sakura Ryokan

Kyoto, Japan·18 rooms

A family-run Kyoto ryokan built a multilingual booking engine and CRM that reflects a hundred-year hospitality tradition.

+44%
repeat-guest rate
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Vacation RentalChannel Manager

Harbour Loft Collective

Cape Town, South Africa·46 rooms

A 46-unit serviced apartment operator eliminated OTA double-bookings with real-time two-way sync.

0
overbookings in 9 months
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ResortSeasonal Ops

Aurora Lodge Patagonia

Puerto Natales, Chile·36 rooms

A trekking lodge at the edge of Torres del Paine automated seasonal opening, closing, and staff scheduling.

-63%
admin time in shoulder months
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HostelDirect Bookings

The Station Hostel

Lisbon, Portugal·62 rooms

A 62-bed design hostel near Rossio station rebuilt its direct booking flow with bed-level inventory and group pricing.

+71%
direct revenue in year one
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GlampingSeasonal Ops

Highland Croft Cabins

Isle of Skye, Scotland·14 rooms

A family of 14 off-grid cabins built a direct-booking website and automated check-in flow across a six-month season.

+82%
website bookings
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UrbanRevenue

Summit Urban Hotel

Montreal, Canada·88 rooms

A mid-scale urban hotel segmented corporate and leisure demand using dynamic rate rules and negotiated contracts.

+24%
weekday corporate revenue
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Your story could be next.

Book a 30-minute walk-through with our team. We will map SwiftGuest to your exact property, channels, and workflows before you decide.