Product Designer
Design every surface a hotel operator touches, from arrivals and housekeeping to revenue dashboards and the booking engine a guest actually uses.
Location
Remote worldwide
Europe, Asia, Africa, Middle East preferred
Type
Full-time
Async by default, 3h UTC overlap
Compensation
USD 75k – 120k
Plus meaningful equity
Seniority
4+ years shipping
Senior individual contributor
What you will do
You will be our first dedicated product designer, working directly with the founder and engineering team. You own both the product interface and the design system underneath it.
Design the front-desk experience
Shape every daily surface: arrivals, departures, room grid, housekeeping, billing. Your decisions show up in how fast a front-desk agent can check a guest in at 2am.
Own the design system
Maintain and evolve the SwiftGuest design system so engineering can move fast without drift. You decide what ships, what stays consistent, and what evolves.
Run real usability research
Meet real hoteliers, shadow shifts, and run actual usability sessions. Synthesize insight into patterns the team can build from.
Partner with engineering
You sit inside the build process. Pair with engineers in Figma, in code reviews, and on pull requests. We do not throw designs over a wall.
Shape the public product
Design the marketing site, onboarding flows, and booking engine that a hotel guest sees. Brand work and product work live under the same roof.
Raise the aesthetic bar
Our north star is calm, GCP-inspired interfaces. You bring a strong point of view on typography, hierarchy, motion, and restraint.
The aesthetic we build for
A short version of what good looks like at SwiftGuest. If these resonate, the rest of the role will too.
Calm over clever
Hotel staff open SwiftGuest hundreds of times a day. The interface should disappear, not compete for attention.
Density with dignity
Operators need a lot of information in very little screen real estate. We make that feel considered, not crowded.
Trust is a design material
Every confirmation, error, and audit trail is part of the design. A booking moves real money; the interface needs to look and feel reliable.
Requirements
You do not need to tick every box, but most of these should feel familiar.
- 4+ years designing complex SaaS product interfaces, ideally shipped to real users.
- A portfolio that shows product thinking, information density handled well, and interaction detail.
- Fluency in Figma, including components, variables, and multi-surface design systems.
- Strong written communication. You can explain trade-offs in a PR review or a Slack thread.
- Comfort shipping directly with engineers, including reviewing production screens in the browser.
- A point of view on visual quality: typography, spacing, hierarchy, restraint, and accessibility.
- Comfort working mostly asynchronously, with at least three overlapping hours with 09:00 to 18:00 UTC.
Nice to have
Any of these make us want to reply faster.
- Experience designing for hospitality, travel, or operations-heavy products (warehousing, POS, logistics).
- HTML and CSS literacy. You can read a Tailwind class or a React component and know what it will look like.
- Prior work on design systems with engineering partnership (Tailwind, shadcn/ui, Radix, or similar).
- Illustration, data visualization, or motion design skills as a second strength.
- Previous remote-first experience at a small team or early-stage company.
Your first 90 days
A transparent picture of what your first three months look like.
Audit every surface of the product, pair with the founder, and ship one small interaction improvement end-to-end. You will talk with real hoteliers in the first two weeks.
Own a product area: arrivals, housekeeping, or the booking engine. Drive a focused redesign, in close partnership with engineering, and ship it behind a feature flag.
Evolve the design system, lead a usability study with three real properties, and help the team set quality bars for every new feature we add.
Benefits and support
The basics done properly. Nothing flashy, nothing hidden.
Ready to apply?
Send us your portfolio, a short note on why SwiftGuest, and your favorite piece of product work you have shipped.
- Portfolio matters more than titles
- Paid trial on a real design challenge
- Direct feedback on every submission
careers@swiftguest.com