Feature Deep-Dive
SwiftGuest vs Little Hotelier
Both platforms serve small properties. SwiftGuest adds CRM, loyalty, F&B, and multi-property support for hotels that need more.
Module Advantage
SwiftGuest includes 7 additional modules that Little Hotelier does not offer: POS, Guest CRM, Loyalty Program, F&B Management, Spa Scheduling, Multi-Property Support, and Public API.
Extra modules
14
SwiftGuest features
6
Little Hotelier features
7
SwiftGuest exclusives
Side by Side
Feature-by-feature comparison
| Feature | SwiftGuest | Little Hotelier |
|---|---|---|
| Core Features | ||
| Channel Manager | 200+ OTAs via Channex | 450+ OTAs via SiteMinder |
| Booking Engine | ||
| Point of Sale (POS) | ||
| Housekeeping | Basic | |
| Mobile App | ||
| Advanced Modules | ||
| Guest CRM | ||
| Loyalty Program | ||
| F&B Management | ||
| Spa Scheduling | ||
| Multi-Property Support | ||
| Technology & Pricing | ||
| Revenue Management | ML-powered, included | Basic rate management |
| Public API | ||
| Pricing Model | Flat monthly fee | Tiered monthly plans |
| Support | 24/7 live chat & email | 24/7 support |
Key Advantages
Why hotels switch from Little Hotelier
CRM & Loyalty Program
Full guest profile management with preference tracking and a built-in loyalty program. Turn one-time visitors into repeat guests with automated reward tiers.
F&B and Spa Modules
Manage restaurant orders, bar tabs, and spa bookings directly from your PMS. Little Hotelier focuses only on front-desk and channel management.
Multi-Property Dashboard
Manage multiple properties from one login with consolidated reporting and cross-property analytics. Little Hotelier is built for single-property operations.
Public REST API
A fully documented API for integrating with door locks, kiosks, accounting tools, and any custom system. Little Hotelier has no public API for developers.
Advanced Reporting
Revenue analytics, occupancy forecasting, channel performance dashboards, and trend analysis built in. Go beyond basic reports to make data-driven decisions.
ML Revenue Management
Machine learning models analyze demand, competitor rates, and seasonal patterns to optimize pricing automatically. Included at no extra cost.
Switch from Little Hotelier in minutes
Our onboarding team handles the heavy lifting. Keep taking bookings while we migrate your data.
Connect & Export
We pull your existing reservations, guest data, room types, and rate plans.
Auto-Map
Our wizard matches your configuration to SwiftGuest fields. Review and confirm.
Activate
Switch your channel connections, verify live bookings, and start using SwiftGuest.
FAQ
Frequently asked questions
Who is Little Hotelier designed for compared to SwiftGuest?
Little Hotelier targets very small properties (B&Bs, guesthouses, small inns) with a simplified interface. SwiftGuest serves independent hotels and small groups that need more advanced features like CRM, POS, loyalty programs, and multi-property management.
Does SwiftGuest support as many OTA channels as Little Hotelier?
SwiftGuest connects to 200+ OTAs through Channex.io integration with 100% API endpoint coverage. Little Hotelier connects to 450+ channels via its parent company SiteMinder. Both provide strong distribution coverage for the major booking platforms.
Is SwiftGuest harder to use than Little Hotelier?
No. SwiftGuest is designed with a clean, modern interface and guided onboarding. While it offers more features than Little Hotelier, the additional modules are organized intuitively and can be enabled as needed.
Can I start with basic features and add more later?
Yes. SwiftGuest includes all modules in every plan, but you can enable or disable features as needed. Start simple with reservations and channels, then activate CRM, loyalty, or F&B when you are ready.
Is the loyalty program included or an add-on?
The loyalty program is included in SwiftGuest at no extra cost. You can create reward tiers, automate point accrual, and manage guest recognition from the same dashboard.
Enterprise features, SMB pricing
CRM, loyalty, F&B, multi-property, and more. All included. No credit card required.