Ski Resorts & Alpine Lodges
First chair, zero friction
Ski resorts live by weather, lift access, and the length of the rental queue. SwiftGuest handles lift tickets, rental shops, season-pass perks, and weather-reactive rates on a single folio.
100 days
Peak season
6 AM
First-chair check-in
1
Guest wallet
Mountain Ops • Live
Conditions & Pricing
18 cm
Powder premium triggered
-8 C
22 kph
Lift Ticket Integration
Room, pass, RFID — all at booking
Lift tickets sell with the room, encode to RFID, and post to the folio day by day.
Lift-ticket upsell at booking
Offer multi-day passes during the reservation flow. Guests add lift tickets for each family member and the pass is pre-loaded for pickup at arrival.
RFID card provisioning
Tickets encode to RFID cards or a reusable season card. No-queue pickup from a locker, or keycard-to-gate linking for fully-contactless access.
Group & corporate rates
Corporate retreats, school trips, and ski clubs get bulk pricing tiers with single invoicing and a manifest for daily headcount reconciliation.
Folio posting by day
Every day of skiing posts against the reservation. Add-on extensions (one more day, one more zone) post to the room folio for settlement at checkout.
Ski-In / Ski-Out Check-In
Keys to snow in under 20 minutes
Pre-arrival intake, boot-room check-in, and locker assignment replace the front-desk queue.
Pre-arrival boot-sizing form
Seven days out, guests submit height, weight, boot size, ability level, and rental preferences. The shop has skis mounted and boots warmed before the van pulls in.
Parking & shuttle dispatch
The moment GPS shows guests within the valley, bellhop is paged and shuttle is dispatched. A luggage tag is pre-printed with room and rental bay.
Ski-in/ski-out keycard at boot room
Check-in happens at the boot room, not the front desk. Keycard, lift pass, and rental voucher hand over together so guests are on the snow inside 20 minutes.
Mountain-side folio & drying lockers
Heated boot lockers are assigned at check-in. Lunch on the mountain charges to the folio via wristband so the wallet stays in the locker.
Equipment Rental
Your rental shop on the same platform
Inventory, waivers, tune workflow, and seasonal lease — unified with the reservation.
Rental inventory by ability & model
Track skis, snowboards, boots, poles, and helmets by model, length, and tune status. Demo rotation and pro-level models are ring-fenced for advanced guests.
Waiver & insurance on tablet
Waivers are e-signed at the shop tablet, tied to the guest profile, and version-stamped. Insurance upsell for damage waiver converts at the same swipe.
Tune & wax workflow
Overnight tune requests flow from the room panel to the shop. A completed tune posts back to the folio automatically and the skis are delivered to the boot locker.
Seasonal lease & storage
Locals and repeat guests can lease a set for the season. Storage lockers are allocated and the system tracks which party has which set.
Weather-Based Dynamic Pricing
Rates that move with the mountain
Snow, wind, temperature, and forecast confidence feed into rate rules. Powder days earn their premium. Wind-hold days keep selling. Holidays run on a plan you set before the season starts.
Fresh-snow premium
Powder days command a premium. Set rules that auto-nudge rates for reservations booked after a 10cm+ overnight snowfall event.
Wind-hold discounting
When the upper mountain is on wind hold, stays booking in the next 24 hours get an auto-discount so inventory keeps moving.
Temperature-driven demand
Cold snaps and bluebird forecasts push rate automatically within your guardrails. No manual retyping when the forecast shifts.
Holiday & event calendars
Christmas week, President's weekend, spring break, and regional race weekends are pre-loaded and rate-ruled ahead of the season.
Example Rate Rule
Trigger
Overnight snowfall greater than 15 cm
Window
Stays in the next 3 days
Action
Lift base rate by 15 percent, ceiling guardrail applied
Group Bookings
Ski clubs, race teams, corporate retreats
Multi-room blocks, lesson scheduling, lift-pass bundles, and apres events under one master contract.
Ski clubs & corporate retreats
Block 20+ rooms under one contract with rooming lists, shared lift-pass bundle, and per-party folio splitting for reimbursement.
Lesson & instructor scheduling
Group lessons and private instructor assignments sync with the lift-ticket system so kids' ski school meets at the right meeting spot each morning.
Race teams & training camps
Handle high-school, club, and university race teams with per-athlete billing, gate-training slot allocation, and mountain-ops coordination.
Fireside banquet & apres-ski
Tie welcome receptions, mountain-side lunches, and apres events to the group master. Catering headcount updates propagate to the kitchen in real time.
Season-Pass Holder Recognition
Reward the pass holders who return
Ikon, Epic, Mountain Collective, local pass — the discount applies automatically and the loyalty tier compounds.
Season-pass holder recognition
Ikon, Epic, and local-pass numbers attach to the guest profile. Room rates, shop discounts, and F&B tiers apply automatically at every touchpoint.
Loyalty tiers across seasons
Repeat season bookers graduate into tiered rates with complimentary tune, locker, and late-check-out perks at the property level.
Member store credit
Members earn credit on stays, rentals, and shop purchases. Balances spend across F&B, gear, and ticket add-ons without manual voucher handling.
Bring-a-friend discounts
Pass holders unlock companion discounts they can share at booking. The system validates the pass, applies the rate, and tracks referral attribution.
“We run 180 rooms at the base of a resort where half our guests show up at 6am to ski first chair. SwiftGuest's ski-in check-in flow and pre-arrival rental form cut our front-desk queue to nothing. Weather-based rate rules added about eleven percent to revenue in a shoulder season.”
General Manager
Slopeside lodge, 180 rooms, rental shop, ski school
Connects to lift gates, weather, and pass networks
SwiftGuest links to Axess and Skidata lift-gate controllers, OpenSnow for forecast data, and the major pass networks for validation and discount application.
FAQ
Frequently Asked Questions
Can SwiftGuest sell lift tickets alongside room reservations?
Yes. Lift tickets are an add-on at booking, post-booking, or at check-in. Tickets encode to RFID cards or reusable season media, and each day of access posts to the folio so families can extend mid-stay without returning to the ticket window.
How does ski-in/ski-out check-in work?
Pre-arrival forms capture boot size, ability level, and rental preferences. When the guest arrives, the boot room handles check-in: keycard, lift pass, boot sizing, and ski handoff happen together. Heated locker assignment is on the same hand-off, so guests are on snow inside 20 minutes.
Does the rental shop run on the same system?
Yes. Inventory is tracked by ski model, length, and tune status, with demo and pro-level models ring-fenced for advanced guests. Waivers e-sign on shop tablets, overnight tunes post back to the folio, and seasonal lease storage is managed from the same dashboard.
How does weather-based dynamic pricing work?
Rate rules respond to snowfall amount, wind-hold events, temperature, and forecast confidence. Fresh powder days trigger a premium, wind-hold days trigger a discount on same-week stays, and everything operates inside the floor and ceiling guardrails you configure.
Can season-pass holders get automatic discounts?
Yes. Pass numbers from Ikon, Epic, Mountain Collective, or your own local pass attach to the guest profile. Room rates, shop discounts, and F&B tiers apply automatically. Bring-a-friend codes are validated against the pass at booking.
Does it handle large group bookings like ski clubs and race teams?
Yes. Block 20+ rooms under a master contract with rooming lists, shared lift-pass bundles, and per-party folio splitting. Lesson and instructor scheduling ties to the lift system so ski school and race-team gate training hit the right meeting point each morning.
Built for the first-chair crowd
Start free. Run a full season on lift-integrated booking, boot-room check-in, and weather-reactive rates.