Spa Hotels & Wellness Retreats
Treatments, therapists, one folio
Spa hotels and wellness retreats run on therapist continuity, treatment-room turnover, and folio precision. SwiftGuest keeps the booker, the practitioner, and the front desk on the same calendar.
20+
Treatment rooms
5 min
Booking time
1
Guest folio
Today • Therapist Calendar
Treatment Room Schedule
Abhyanga • Room 3
Aarthi K.
HydraFacial • Room 1
Maya D.
Shirodhara • Room 3
Aarthi K.
Deep Tissue • Room 2
Sofia L.
LED Therapy • Room 1
Maya D.
Couples Massage • Suite
Sofia L.
Treatment Menu
Every modality, one booker
Build your menu around the specialties that define your spa — Ayurveda, thalassotherapy, clinical skin, or holistic bodywork.
Massage & Bodywork
- •Swedish
- •Deep Tissue
- •Hot Stone
- •Thai
- •Ayurvedic Abhyanga
- •Lomi Lomi
Hydrotherapy
- •Vichy Shower
- •Watsu
- •Thalassotherapy
- •Kneipp Walk
- •Mineral Soak
- •Steam & Sauna Circuit
Facials & Skin
- •HydraFacial
- •Microdermabrasion
- •LED Therapy
- •Gold Leaf
- •Anti-Aging Protocol
- •Botanical Cleanse
Holistic & Energy
- •Reiki
- •Craniosacral
- •Acupuncture
- •Sound Bath
- •Breathwork
- •Chakra Balancing
Treatment Calendar
A calendar built for spa operations
Color-coded therapist calendar
See every room and therapist in a live timeline. Drag appointments to reassign, extend, or resequence treatments without phone-tag.
Buffer time, turnover & prep
Configure per-treatment prep and clean-down minutes. The calendar enforces turnover so rooms never double-book or sit idle.
Therapist specializations & licensing
Each therapist has a certified modality list. The booker only shows treatments the practitioner is licensed to perform.
Guest intake forms & contraindications
Digital intake captures allergies, pregnancy status, pressure preference, and medical flags. Therapists see them on the tablet before the session.
Therapist Scheduling
Roster, licenses, commission — handled
Keep practitioners booked to capacity without burning them out or breaching licensing rules.
Shift roster & availability
Publish weekly rotas, mark split shifts, and let therapists request time-off through the mobile app. Coverage gaps surface before they become problems.
Commission & gratuity tracking
Track service commission, product sales commission, and gratuity per therapist. Payroll exports are ready without manual spreadsheets.
Certification expiry alerts
The system watches massage licenses, first-aid, and modality certifications. Expired credentials auto-block bookings until renewed.
Therapist requests by name
Returning guests can request a specific therapist. Preferences travel with the profile so rebooking on a return visit is a single click.
Retail & Product Upsell
Turn every treatment into retail continuity
Bathrobes, signature oils, Dead Sea minerals, dry-brush sets, overnight masks. The products your therapists use in the treatment room are the ones guests want at home. SwiftGuest makes the handoff one tap.
Treatment room retail
Bathrobes, signature oils, dry-brush sets, and take-home minerals scan at the treatment-room tablet. Charges post to the folio before the guest leaves the chaise.
Inventory across retail & back-bar
One stock pool tracks products sold to guests and consumables used in treatments. Reorder alerts fire when back-bar dips below par.
Protocol notes on packaging
Label the home-care products each therapist recommends on the guest receipt. Rebooking rates climb when the guest has the right retail ritual.
Gift cards & series packages
Sell six-treatment series, annual facial memberships, and digital gift cards. Balances redeem at the front desk or through the guest portal.
Top retail drivers
Package Bundling
Room plus treatment, priced as one
Build bundled offers that sell direct and through OTAs, with per-component cost tracking under the hood.
Signature Renewal Weekend
- Deluxe room
- 90-min signature massage
- Daily breakfast
- Sunset yoga
- Late check-out
Bundled folio posts charges to room account
Ayurvedic Detox Week
- Garden suite
- Daily Abhyanga
- Shirodhara session
- Dosha consultation
- Sattvic meal plan
- Evening meditation
Program pricing with therapist continuity assigned
Couples Hydrotherapy Escape
- Spa suite with hydrotherapy tub
- Couples massage
- Private hammam
- Champagne turndown
- Breakfast in suite
Package splits per-guest for individual folios
Multi-Night Wellness Programs
Retreat programs, not just stays
Detox weeks, longevity residencies, sleep resets — sequence the entire guest arc with practitioner continuity.
Multi-night program builder
Sleep reset, cleanse, longevity, post-natal — sequence treatments across the stay with therapist continuity so the same practitioner follows the guest's arc.
Practitioner consultations
Block arrival-day consults with the wellness director, nutritionist, or Ayurvedic doctor. Intake notes feed every subsequent treatment brief.
Program templates
Save your three-night, five-night, and seven-night programs. Load them onto any reservation with one click and tweak per guest.
Take-home wellness plan
Generate a printable or emailed plan at checkout covering home protocols, nutrition notes, and recommended retail. Guests leave with continuity.
Folio Integration
Every charge, one folio
Room, treatment, retail, gratuity, F&B — all post to the same folio, split cleanly for accounting.
Auto-post to room folio
Every treatment, product, and gratuity lands on the guest folio in real time. No end-of-day reconciliation runs and no missed charges.
Department splits for accounting
Revenue posts against spa, retail, and F&B departments. P&L by service line is ready without re-tagging.
Day-guest folios
Non-resident spa guests get a temporary folio for the visit. Treatments, retail, and lunch at the spa cafe all bill on a single check.
Prepaid packages & deposits
Retreat programs and gift cards draw down automatically as services are delivered. Remaining balance is always visible to the guest.
“We run a 14-room retreat with concurrent detox programs. SwiftGuest is the first system that handled therapist continuity, dosha intake, and folio posting without us stitching three tools together. Front-desk calls for billing questions dropped by roughly two-thirds.”
Spa & Wellness Director
Independent wellness retreat, 14 rooms, 8 therapists
Connects to your existing stack
Migrate from Mindbody, sync retail with Shopify, push revenue to Xero, and distribute spa-inclusive packages through Channex.
FAQ
Frequently Asked Questions
Can SwiftGuest run both day-spa guests and in-house guests on the same calendar?
Yes. Day guests receive a visit folio while in-house guests post to their room folio. The therapist calendar shows both on the same timeline with clear visual distinction, so the booker never overlaps a resident guest with a day appointment.
Does the therapist scheduling respect modality licensing?
Treatments are tied to modalities, and each therapist has a licensed-modality list with expiry tracking. When the booker selects a treatment, only certified therapists appear as available. Expired credentials auto-block bookings until the renewal is uploaded.
How do multi-night wellness programs differ from simple package rates?
Programs sequence treatments, consultations, meals, and movement classes across the stay with therapist continuity. SwiftGuest tracks the arc of the program, sends the guest a daily schedule, and blocks the same practitioner across sessions where continuity matters.
How does product retail in the treatment room connect to inventory?
A tablet at each station scans retail SKUs. The charge posts to the folio and the stock level decrements in the same transaction. Back-bar usage is tracked separately so professional-size bottles and retail stock never get mixed up.
Can we sell gift cards and treatment series?
Yes. Digital gift cards and pre-paid series (six facials, annual membership, etc.) sell online or at the front desk. Balances redeem at any point of sale across spa, retail, and F&B, and the remaining value is always visible to the guest.
Does the system handle gratuity and commission?
Gratuity can be added at checkout, captured on the folio, and flows to the therapist on payroll. Commission is configurable per service and product, and the nightly report splits service commission, retail commission, and tips per practitioner.
Ready to unify spa, retreat, and room operations?
Start free. Move from Mindbody, Booker, or spreadsheets in a week. Keep therapist continuity, program integrity, and folio precision.